We accept order cancellation before the product is shipped. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
Returns
We accept return on products. Customers has the right to apply for return within 30 days after the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
If it is not a product problem, you will need to pay return shipping. If it is a product problem, we will pay the shipping cost.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, Within 21 days.
Late or missing refunds
If you haven’t received your refund yet, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to be officially posted.
Next contact your bank. There is usually some processing time before a refund is issued.
If you’ve done all of this and still haven’t received your refund, please contact us
exchange goods
If you purchase the wrong item for your own reasons, or are not satisfied with the color or functionality of the item and would like to apply for an exchange, you also have a 30-day exchange service, you can contact our customer service to apply for an exchange, send us your original purchase of the wrong item, and we will send you what you want and the same value of the product, you can contact our customer service to apply for an exchange.
1.You will pay for the shipping costs of sending me the item you purchased in error, there is no shipping cost to you for sending it to you on our end.
2.You will not have to pay the second time for the cost of the product and we will exchange it for an item of equal value that you are satisfied with.1